At Stretch Health Canada, we understand the importance of responsibly collecting and
safeguarding your personal information to ensure safe and effective healthcare treatment.
This document outlines your rights and our commitment to protecting your privacy.
Personal information encompasses details related to an individual's personal characteristics
(e.g., gender, age, income), health (e.g., health history, conditions), and activities/views.
Business information, such as business address and phone number, is not protected by privacy legislation.
When you seek healthcare from Stretch Health Canada, we assume permission to collect,
use, and share your information with our therapists and staff. If you wish to share more
detailed information with family or friends, please provide consent, as we prioritize your
We may use and disclose some personal health information without consent in situations
such as reporting certain diseases to public health authorities, addressing suspected abuse,
reducing significant risks, assisting health researchers (with strict privacy measures),
improving care quality, risk management, legal proceedings, or complying with legal
Your personal information will never be shared for marketing purposes.
To protect your information, Stretch Health Canada ensures that all computers and backups
are securely stored. Passwords and screen locks are employed, and physical destruction
methods are used for paper and electronic information.
We retain personal information for accountability and to address any inquiries about
With few exceptions, you have the right to access your personal information. If you'd like a
copy, submit a written request. Stretch Health Canada may charge a nominal fee, and
exceptions may apply, especially in law enforcement or legal proceedings.
If you believe there's an error in your information, submit a written request detailing the
For further information, contact our administrative team at Stretch Health Canada by calling
226-368-0660. We're here to address any questions or concerns promptly.
If your concerns are not resolved, you have the right to make a formal complaint to the
Privacy Commissioner of Ontario within one year. Contact the Commissioner at:
Information and Privacy Commissioner/Ontario
2 Bloor Street East, Suite 1400
Toronto, Ontario M4W 1A8
Telephone: 416 326 3333 or 1 800 387 0073
Facsimile: 416 325 9195
TTY: 416 325 7539
Email address: firstname.lastname@example.org